Privacy Policy

We have developed this Privacy Policy to protect your privacy and personal data. This policy explains how we collect, use, process, and safeguard your personal information when you use our services. Nothing in this Privacy Policy limits your statutory rights regarding your personal data.

Please read this Privacy Policy carefully. It becomes legally binding when you use Doooeee Bandit services. Capitalized terms used in this policy have the meanings defined in our Cardholder Agreement.

By providing your personal data to us, you consent to the processing of your information in accordance with this Privacy Policy and related agreements. If you do not agree with the terms of this Privacy Policy, please do not use our Website, App, Doooeee Bandit Account, or any associated services.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at ray.smith@doooeee-bandit.com

This Privacy Policy applies to all information collected through Doooeee Bandit services, including your Doooeee Bandit Account, our Website, our App, and any related services, marketing activities, or events.

1. Who Controls Your Information

Your personal data is primarily controlled by Doooeee-Bandit a company incorporated in the United Kingdom(Registration Number ).

Throughout this Privacy Policy, these entities are collectively referred to as “Doooeee Bandit,” “we,” “us,” or “our.”

We ensure that all personal data is handled in accordance with applicable data protection laws, including:

EU General Data Protection Regulation (GDPR)

UK General Data Protection Regulation (UK GDPR)

UK Data Protection Act 2018

Doooeee Bandit is not a bank or financial institution as defined under the Money Laundering and does not provide banking services.

Doooeee Bandit services are provided in cooperation with:

Stripe.com, which refers to:

Stripe Payments UK Ltd is a private limited company (Company Number: 08480771) registered in England and Wales. Its primary registered office address is 9th Floor, 107 Cheapside, London, EC2V 6DN, United Kingdom. The company is authorized by the Financial Conduct Authority (FCA)

Stripe is an electronic money institution authorised by the Financial Conduct Authority (FCA) to issue electronic money and payment cards. Stripe.com acts as the issuer of Doooeee Bandit cards and as our payment acquirer.

2. Information We Collect

Information You Provide

You may provide personal information when registering or using Doooeee Bandit services. This may include:

Full name

Phone number

Email address

Additional information may be collected through continued use of the services, participation in surveys or promotions, social features within the App, or when reporting issues.

For identification, security, and verification purposes, we may also collect:

Citizenship

Residency status

Address

Financial information (such as debit card, credit card, or bank account details)

Payment purpose

Geographic location

Personal description

Photograph

We also collect the content of communications between you and us, including communications via:

Messaging

Telephone calls

Online chat

In some cases, such as high-volume transactions or where required to comply with anti-money laundering regulations, additional verification information may be required.

If you provide personal data about other individuals (for example when recommending a friend or granting access to your contacts), you confirm that you have obtained their consent to share their information with us.

You should ensure your personal information remains accurate and up to date by updating your Doooeee Bandit Account or contacting us at ray.smith@doooeee-bandit.com

Information Collected Automatically

When you use Doooeee Bandit services, we may automatically collect certain information, including:

Transaction details such as:

Location of transaction

Merchant name

Merchant description

Payment methods used

Technical information such as:

Internet Protocol (IP) address

Device identifiers

Mobile network data

Operating system and platform

Time zone settings

Usage data including:

Pages visited

Clickstream data

Search requests

Page response times

App or website interaction behaviour

Duration of visits

Information from Other Sources

We may receive information about you from third-party partners, including:

Financial institutions providing your funding source

Business partners providing payment information

Advertising and analytics providers confirming how you found our services

Fraud prevention agencies helping us detect fraud and manage risk

Credit reference agencies may also be used to verify information you provide.

Social Network Login Information

If you sign in using a third-party service (such as Apple or Google), we may receive information from that provider including:

Your name

Profile image

Email address

This information is used solely to create and manage your Doooeee Bandit Account and provide our services.

Children’s Information

Doooeee Bandit services are intended for individuals 18 years or older.

We do not knowingly collect personal data from individuals under the age of 18. If we discover such data has been collected, we will deactivate the account and delete the information promptly.

If you believe we may have collected data from a minor, please contact ray.smith@doooeee-bandit.com

We use cookies and similar tracking technologies such as web beacons and pixels to understand how our Website and App are used.

Cookies help us:

Improve the functionality of our services

Recognize returning users

Maintain login sessions

Analyze performance

Reduce marketing costs

Most browsers accept cookies automatically. You may choose to disable cookies through your browser settings, although this may affect certain features of Doooeee Bandit services.

3. How We Use Your Information

We process personal data only where permitted by law.

Most commonly, we use your information:

With your consent

To fulfill contractual obligations when providing Doooeee Bandit services

For our legitimate business interests

To comply with legal or regulatory obligations

To protect vital interests of individuals

We may use your information to:

Create and manage your Doooeee Bandit Account

Provide secure payment services

Improve our Website and App

Prevent fraud and maintain security

Verify your identity

Respond to customer enquiries

Send service-related notifications

Process registrations and account administration

We may also use your information for market research, statistical analysis, and service monitoring.

From time to time we may send information about updates, offers, or promotions. You can unsubscribe from marketing emails at any time by using the unsubscribe link in those messages.

Even if you opt out of marketing communications, we may still send service-related communications regarding your account.

We may also use trusted third-party processors to assist us in delivering our services. These processors are only permitted to process data in accordance with our instructions and applicable law.

4. Disclosure of Personal Information

We may disclose your personal information when necessary to:

Employees, contractors, or service providers assisting with our services

Corporate affiliates or subsidiaries

Potential buyers or sellers in the event of a business sale or merger

Law enforcement or regulatory authorities when required by law

We are legally obligated to report certain suspicious transactions related to money laundering or terrorist financing and may be prohibited from informing you when such disclosures occur.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data will be securely deleted once it is no longer required under applicable regulations.

If your personal details change or you wish to close your account, please update your information in the App or contact ray.smith@doooeee-bandit.com

We do not sell your personal data.

However, data may be transferred or processed outside the European Economic Area (EEA) where necessary. In such cases, we ensure appropriate safeguards are in place to protect your information.

6. Security of Information

While we implement strong security measures to protect your personal information, no method of internet transmission can be guaranteed to be completely secure.

You should only access your Doooeee Bandit Account from a secure environment and take reasonable precautions to protect your login credentials.

7. Your Privacy Rights

Under applicable data protection laws, you have the right to:

Access your personal data

Request correction of inaccurate information

Object to certain types of processing

Request deletion of your data where applicable

Restrict processing

Object to direct marketing

Request human review of automated decisions

Requests can be made by contacting ray.smith@doooeee-bandit.com

If you believe your data has been processed unlawfully, you may also file a complaint with the relevant supervisory authority.

For UK residents, this is the Information Commissioner’s Office (ICO).

8. Links to Third-Party Websites

Our Website or App may contain links to external websites operated by third parties. These websites have their own privacy policies, and we are not responsible for their data practices.

9. Consent and Updates to This Policy

By using the Website, App, or Doooeee Bandit services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

We may update this policy periodically to reflect changes in our services or legal obligations. The latest version will always be available on our Website.

We encourage you to review this Privacy Policy regularly.

10. Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

Email: ray.smith@doooeee-bandit.com

Address:

8 Kingsgate

Aberdeen

Scotland

United Kingdom

AB15 8GB

If you believe your privacy rights have been violated, you may contact a relevant supervisory authority as described in Section 7.